They moved the sports books in my local Barnes and Noble the other day, so I wanted to find out why. Stores just don’t do things without a reason. Maybe a dumb reason, but there’s always some reason. So I asked the manager. “We needed to cut back the space of books by five percent,” she explained.
Okay.
“We needed more space for kids’ toys.”
Wait a minute! Isn’t Barnes and Noble…a bookstore?
To a large degree, yes. But it took the movement—and actually the diminishment—of the space devoted to sports books, which is where I start my browsing, to cause me to look around the entire store and see what’s for sale. It ain’t just books. Or kids’ toys, for that matter.
At my Barnes and Noble, you can buy their electronic reader, the Nook. A stand with several Nooks (tightly) attached greets you as you enter the store. Periodically, in the manner of the K-mart blue light special, a Barnes and Noble clerk comes on the PA in the bookstore, interrupting people’s trains of thought as they are perusing books (or children’s toys), and makes a pitch for the wondrousness of the Nook. So you can buy a Nook.
You can also buy chocolates.
And $5.00 birthday cards.
And racks and racks of magazines, of course.
And journals and datebooks.
And used books. Used books are different from new books in that they are on their second visit to Barnes and Noble. The first time around, nobody wanted them. So they were returned to their publishers, who sold them by the ton—that’s right, by the ton—to companies that offer the books to booksellers as “remainders.” Remainders aren’t always evidence of publishing foolhardiness. Sometimes a book might sell half a million copies of the, say, 520,000 that the publisher had printed. Such was the case with Rush Limbaugh’s unbelievably super-bestselling books two decades ago. But by and large, the remainder table is where examples of bad publishing choices, and bad publishing marketing, go to die.
So you can buy a remaindered book, for about half the price of a new one. These books are so lucrative that they enjoy a huge amount of rack space very close to the front door. I’m going to guess that Barnes and Noble makes more money from remaindered books than it does from everything else except the latest bestsellers.
You can buy adult games—not “adult” games but board games adults and sharp kids play. Those are up front, too.
In the winter, I think you can buy umbrellas.
And then so many of the books that Barnes and Noble sells are what publishers used to call “non-book books.” A “non-book book” is a little bit of celebrity disguised as a book. The celebrity might belong to a TV cooking star or an exercise guru or even the victim of a particularly heinous crime who has chosen to seek closure for his or her ordeal on the bestseller list.
So you can buy non-book books, too.
And then, of course, come the toys. Some are book-related. Others, like mini-American Girl dolls, are not. The toy section is growing and growing, and it’s safe to say that the margins on toys are a lot higher than the margins on books. Also, the average good toy has a much broader market than the average good book. There are probably only five million people in the United States who buy more than, say, four books a year for themselves to read, not counting students and other captive audiences. But every kid wants a new toy.
The point of all this inventory-taking is to demonstrate that even in those cases of physical, brick and mortar bookstores that are still selling books, books aren’t selling all that well. If they were, books would be eating into the retail space increasingly occupied by toys, games, electronic devices, $5.00 birthday cards, notebooks, American Girl dolls, and chocolate. But if you’re trying to figure out what’s really going on in the world, the trend is your friend.
Unless you love books. In which case, the trend is a disaster.
What’s the answer? It would certainly help if the publishers published better books. Not more attractive books. Books these days are beautiful. About thirty years ago, the publishing industry hit on the brilliant idea of hiring freelance artists from the music industry, who went from designing album covers to artwork for CD jewel boxes, to design book covers. That launched the modern age of the beautiful book.
But so many of today’s books are like supermodels in print. Gorgeous to look at, attractive to hold, but shallow and vacuous once you get them home. That matters less with an actual supermodel, I would imagine, never having brought one home. But I think you know what I mean here. Bookstores are left with the unenviable task of selling mediocre books to a declining, diminishing audience of book buyers.
That’s a tough marketing row to hoe.
I hate to say it, but if I were running my local Barnes and Noble, I’d be upping my orders for American Girl dolls, Godiva, and Vogue, and Nooks.
But not books.